td44 Privacy Policy — Your Information Is Our Responsibility

The following terms used in this privacy policy have been defined as follows:

• "Platform" refers to td44's website, mobile application and related digital services.
• "User" refers to any registered or unregistered person who uses our services on the td44 platform.
• "Personal Information" refers to any information that can identify a specific individual — such as name, address, email, national identity card number, etc.
• "Processing" refers to any operation involving the collection, storage, use, transmission or deletion of data.

This policy applies to all services, products and activities of the td44 platform. By starting to use our services, a user automatically comes under this privacy policy.

td44 collects user information in the following ways:

2.1 Information Provided Directly

Information you provide directly during the registration process and account management:

• Full name and date of birth
• Valid email address
• Current residential address
• National identity card or passport number (for identity verification)
• Financial transaction information (bKash, Nagad, Rocket, Upay or bank transfer details)
• Information provided when contacting customer support

2.2 Automatically Collected Information

Information automatically collected during use of the platform:

• IP address and device type
• Browser version and operating system
• Time, date and duration of access to the platform
• Pages visited and navigation patterns
• Gaming history and betting information
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

Relevant information may be collected from payment processors, identity verification services and fraud prevention services, but only for the purpose of improving our service quality and ensuring security.

td44 uses your personal information for the following lawful purposes:

3.1 Account Management

• Completing the registration process and verifying accounts
• Ensuring login and account security
• Processing deposits and withdrawals
• Providing bonuses and promotions

3.2 Service Improvement

• Analysing and improving platform performance
• Adding new games and features
• Personalising the user experience
• Identifying and resolving technical issues

3.3 Legal and Security Obligations

• Preventing fraud and money laundering
• Enforcing responsible gaming policies
• Complying with applicable laws and regulations
• Resolving disputes and processing legal claims

3.4 Communication

• Sending important account-related notifications
• Promotional offers and updates (subject to your consent)
• Providing customer service and support

4.1 Retention Period

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected. Generally:

• Data for active accounts is retained for as long as the account remains active.
• Even after an account is closed, information may be retained for a specified period for legal, regulatory or security reasons.
• Financial transaction records are kept in accordance with applicable legal requirements.

4.2 Security Measures

To keep your information secure, td44 takes the following technical and administrative measures:

• SSL Encryption: All data transmissions are secured through industry-standard SSL encryption.
• Encrypted Database: All stored information is protected using strong encryption methods.
• Two-Factor Authentication: An additional layer of security for account access.
• Restricted Access: Only authorised personnel are able to access personal information.
• Regular Security Reviews: Our systems undergo regular security testing.
• Firewall and Intrusion Detection: Modern technology is used to prevent unauthorised access.

Please keep in mind, however, that transmitting information over the internet or storing it digitally is never completely secure. We make every effort, but a guarantee of complete security is not possible.

td44 does not sell or rent your personal information to third parties. However, information may be shared in certain circumstances:

5.1 Service Provider Partners

Information is shared with the following types of third parties to operate our services:

• Payment processors (bKash, Nagad, Rocket, Upay, banking institutions)
• Identity verification and KYC service providers
• Technology infrastructure and cloud service providers
• Fraud prevention and cybersecurity services
• Customer service software providers

All these partners operate under strict data protection agreements and may only use information for specified purposes.

5.2 Legal Obligations

Information may be shared with legal authorities in the following cases:

• When required to comply with a court order or legal notice
• In compliance with anti-money laundering (AML) regulations
• Under the obligation to report suspicious financial activity
• In the interest of national security or public safety

5.3 Business Restructuring

In the event of a company merger, acquisition or asset transfer, user information may be transferred to the new entity, but the same terms of this policy will continue to apply.

The td44 platform uses cookies and similar tracking technologies. These technologies help improve your experience of using the platform.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform — login sessions, security tokens, etc. These cannot be disabled.
• Performance Cookies: Collect information about which pages are visited most and about error messages. This information is anonymous.
• Functionality Cookies: Remember your preferences, language selection and region.
• Analytics Cookies: Analyse user behaviour to help improve the platform.

6.2 Cookie Control

It is possible to control or disable most cookies by changing your browser settings. Keep in mind, however, that disabling essential cookies may mean that some features of the platform become unavailable.

As a user of td44, you have the following rights regarding your personal information:

• Right to Access: You have the right to know what information we have collected and stored about you.
• Right to Correction: You have the right to have any errors in your information corrected.
• Right to Erasure: In certain circumstances, you have the right to request that your information be deleted. However, where legal obligations exist, this may not be fully possible.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to Portability: You have the right to receive your information in a structured, commonly used format.
• Right to Object: You have the right to object to certain types of processing of your information.
• Right to Withdraw Consent: You may withdraw your consent for promotional communications at any time.

To exercise these rights, contact us at [email protected]. We will verify your request and respond within a reasonable time.

The td44 platform is for users aged 21 and above only. We do not knowingly collect or process personal information of any minor.

We operate an age verification process during registration. If we are informed or discover that a person has registered under the age of 21, we will immediately close the relevant account and delete that person's information.

If you believe that a child or minor has registered on our platform, please contact us immediately at [email protected].

To learn more about responsible gaming, please visit our Responsible Gaming page.

td44 reserves the right to change or update this privacy policy at any time. In the event of changes:

• The updated policy will be published on this page and the "Last Updated" date will change.
• Registered users will be notified by email in the case of significant changes.
• The revised policy will take effect from the date of publication.
• Continued use of the platform after any changes will be considered your agreement to the updated policy.

We recommend that you review this page regularly to stay informed about the latest updates.

If you have any questions, comments, or requests regarding this privacy policy, please contact us:

We will verify any data protection request upon receipt and respond within a reasonable time. Additional information may be requested to verify your identity.